Cookie Policy

COOKIE POLICY — Hai! Japan 

Last Updated: July 4,2026 

This Cookie Policy explains how Hai Japan (“Company,” “we,” “us”) uses cookies and similar technologies when you use the online Japanese learning service “Hai! Japan” (the “Service”). 

By using the Service, you consent to the use of cookies as described in this Policy, unless you disable them through your browser or applicable settings. 

1. What Are Cookies? 

Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit a website. 

They help websites function properly and improve user experience by remembering actions and preferences over time. 

2. Why We Use Cookies 

We use cookies for the following purposes: 

● To enable core functionality of the Service (e.g., login, booking lessons) ● To maintain session security 

● To analyze website traffic and user behavior 

● To improve Service performance and user experience 

● To support payment processing and fraud prevention 

3. Types of Cookies We Use 

(1) Essential Cookies 

These cookies are necessary for the Service to function properly. 

They include:

● Authentication cookies (login/session management) 

● Security cookies 

● Booking and reservation functionality 

Without these cookies, the Service may not function correctly. 

(2) Performance and Analytics Cookies 

These cookies help us understand how users interact with the Service. We may use tools such as analytics platforms to collect: 

● Pages visited 

● Time spent on pages 

● User navigation behavior 

● Error reports 

This data is used only to improve the Service. 

(3) Functional Cookies 

These cookies allow the Service to remember user preferences, such as: 

● Language settings 

● User preferences 

● Interface customization 

(4) Third-Party Cookies 

Some cookies are set by third-party services we use, including: 

● Payment processing (Stripe) 

Stripe 

● Communication and infrastructure tools (Google services such as Google Chat and related APIs) 

Google 

These third parties may use cookies in accordance with their own privacy policies. We are not responsible for the cookie practices of third-party services.

4. How We Use Cookie Data 

Cookie-related data may be used to: 

● Operate and maintain the Service 

● Ensure secure access to accounts 

● Process lesson bookings and payments 

● Improve user experience and service quality 

● Detect and prevent fraudulent activity 

5. Your Cookie Choices 

You can control or disable cookies through your browser settings. 

Most browsers allow you to: 

● Block all cookies 

● Delete existing cookies 

● Set preferences for specific websites 

However, if you disable essential cookies, some features of the Service may not function properly (such as login or booking lessons). 

6. Consent (EU/International Users) 

If you are located in regions such as the European Economic Area (EEA), we will request your consent before using non-essential cookies. 

You may withdraw your consent at any time by changing your browser settings. 

7. Do Not Track 

Some browsers offer a “Do Not Track” (DNT) feature.

At this time, the Service may not respond to DNT signals, but we continue to evaluate privacy-enhancing technologies. 

8. Data Protection Compliance 

We process cookie-related data in accordance with applicable laws, including: 

● British Columbia Personal Information Protection Act (PIPA), Canada ● General Data Protection Regulation (GDPR), where applicable 

9. Changes to This Cookie Policy 

We may update this Cookie Policy from time to time. 

Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Service after updates constitutes acceptance of the revised Policy. 

10. Contact Information 

If you have any questions about this Cookie Policy, please contact: haijapan.momo@gmail.com